Feb05
bounces, exclude, charter communications
Charter Accidentally Deletes 14,000 Email Addresses
Our friends over at MailChimp have recently discovered that Charter Communications (based out of St. Louis) accidentally deleted nearly 14,000 of their customers’ email accounts. Your bounce totals may have been a bit higher than usual (especially if your database of contacts are based out of the midwest). To combat this, you may want to exclude ALL Charter addresses until they sort everything out. They believe it will take a week for Charter to reinstate those deleted addresses.
Any further developments will be reported as we find them.
Thanks again, MailChimp.
Posted by MindComet on Feb. 05, 2008