Dec29
customer service, crispers, transactional messaging
Crispers Follow Up
Remember my post about Crispers menu changing, you can catch up here. Well I contacted them to find out more information in regards to the changing menu and was pleasantly suprised with this detailed follow up:
Kelly
Thank you for taking the time to contact us. We are re-evaluating our menu so we may bring you new and innovative menu choices. We strive to make the highest quality foods and serve you, our customer, only the best. We are using our Winter Park location as one of our pilot stores, testing our new menu items, how you order things, our uniforms, to the dishes that the food is served on. We have also been conducting surveys in all of our locations to learn what our customers want. We encourage customer feedback so we will know what we may need to change, add or delete. Once all the information is gathered we will be gradually rolling out our new menu at all of our locations. Please be assured that your comments have been passed along to the appropriate parties and they will do their best to keep every customer satisfied with the Crispers brand. If you would, please e-mail me your complete address so I may send you a gift card that you may use at any of our locations. Please accept this as our way of saying, “we value your patronage.“ I do hope you will give us the opportunity to serve you again.
I think Ill go and get my salad today knowing that I still can and then when my gift card arrives go and get another
. Thanks Crispers!
Posted by MindComet on Dec. 29, 2008