It Says "Do NOT Reply"
How often do you get emails with a reply-to email address starting with "donotreply"? Or "something@donotreply.com" Well, if you're like me you get them quite often. It's somewhat rude and offensive how some companies believe they can contact you but they feel you're not worthy enough to contact them in return. The nerve!
Well, for one programmer based out of Seattle, WA, this has been a blessing... since he owns the domain "donotreply.com". On a daily basis his inbox is littered with emails from random customers of Fortune 500 companies, banks (which include sensitive account information), governmental departments and the like (spammers too, naturally).
They have a blog here, that documents all of their more interesting cases. Its certainly worth a read.
To all companies that use this practice: STOP IT. Otherwise, you may see your company listed on donotreply's blog. Not good for your Human Resources or Customer Service departments alike.
Thanks to MailChimp for pointing this out.
Labels: Do Not Reply, Spam
posted by MindComet at 4:50 PM
2 Comments:
I totally agree. If you are a legitimate email marketer you should have a valid reply address and allow your clients/customers to contact you back.
Either have it default back to the From address which cannot be a "donotreply.com" or have another reply option.
Lesley - www.mailworkz.com
2:59 PM
and what if you do need to communicate, then you have to search to contact them, can we say DROP OFF???
6:44 PM
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