Where's the Call to Click Through?
I received an email today from RedEnvelope, a great place for unique gifts. I was a bit discouraged and confused by their message. Their subject line read, "Last Chance - First Glance". The reason Im confused is because I hadnt seen any other previous messages come through so how could this be my last chance? So I opened the email and its for their summer sale. Do they have that robust of a tracking system in place where they know I havent visited in a while, and even if they did, the subject line has still discouraged me in that I should be receiving more frequent email updates on their sales opposed to having to visit the site to find out. Lastly, here is how the message read:

So you would think the RedEnvelope in red would be the clickable links yet its the "summer sale" text that is clickable. Maybe they are trying to keep this sale a secret. As for the first glance, its about launching their new website. At least they are giving me proper notice on their site launch so Im not completely surprised next time I visit, Ill give them that.
Labels: email subject lines, redenvelope


1 Comments:
RedEnvelope started sending emails about their Summer Sale in late June and sent another one or two in July. However, they've been interspersing mentions of their Summer Sale with other messages; that may be why it seems new.
12:06 PM
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